Customer Service Representative

GENUINE PARTS COMPANY

Nisku, , Canada
On-site
Accurate order fulfillment
Manage incoming customer calls
Product inquiry response
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.
  • Key duties include responding to inquiries, providing quotes, handling order entry, negotiating sale and purchase prices, and ordering items to maintain inventory levels.
  • Motion Industries offers an excellent benefits package including healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Product inquiry response
  • Order entry via multiple channels
  • Sourcing products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter