Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, emphasizing end-to-end payroll processing, particularly for Germany and Switzerland. The role is fully remote, encouraging candidates to bring diverse experiences and talents to enhance the company's innovative HR platform
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating with Customer Experience and Payroll Operations teams to meet service level agreements.
The position offers opportunities for career advancement within a fast-paced, innovative company that values asynchronous work and global impact.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, emphasizing end-to-end payroll processing, particularly for Germany and Switzerland. The role is fully remote, encouraging candidates to bring diverse experiences and talents to enhance the company's innovative HR platform.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll regulations knowledge
Professional fluency in German language
Client-facing customer service skills
Analytical problem-solving abilities
Nice-to-have
Experience working in remote environments
Mentoring and supporting colleagues
Asynchronous communication proficiency
Collaboration across international cultures
Continuous learning mindset
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German
Deep understanding of payroll tax regulations within the DACH region