J-051168 Customer Support Consultant - Bilingual (french & English)

IDEXX Laboratories Inc

Multiple Locations
Hourly rate: $20ph; bonus/equity: eligible for ann...
Fully remote
Bilingual (french & english)
Fast-paced environment
Resolve customer inquiries
Our Customer Support Consultants are the direct line between IDEXX and our customers, acting as the liaison between customers and the IDEXX laboratories

Job Summary

  • Our Customer Support Consultants are the direct line between IDEXX and our customers, acting as the liaison between customers and the IDEXX laboratories.
  • This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
  • We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

Matching Summary

Our Customer Support Consultants are the direct line between IDEXX and our customers, acting as the liaison between customers and the IDEXX laboratories.

Salary

Hourly rate: $20/hr; Bonus/Equity: Eligible for annual bonus; Benefits: Health / Dental / Vision Benefits

Skills & Requirements

Must-have

  • Bilingual (French & English)
  • Fast-paced environment
  • Resolve customer inquiries
  • Multitasking
  • High-speed internet connection

Nice-to-have

  • Organized, passionate communicators
  • Goal-oriented
  • Strong collaborator
  • Master problem solver
  • Establish rapport quickly

Key Requirements

  • Associate's or Bachelor's degree preferred
  • Equivalent combination of education and experience
  • Ability to be on the phone for 8 hours a day

Work Rights

Not specified

Tailored Resume

Cover Letter