Mortgage Servicing - Customer Service Representative

Leidos UK

Indianapolis, IN, United States
Base: $18-$20 ph; bonus/equity: not specified; ben...
Mortgage servicing industry calls
Fha guidelines and procedures
Navigate multiple computer systems
Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all

Job Summary

  • Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
  • As a Mortgage Servicing Customer Service Representative, you will provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures.
  • Benefits include medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans, immediate and ongoing training, discounted Leidos stock purchase, and company-wide career mobility.

Matching Summary

Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

Salary

Base: $18-$20 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, 401K, Life, AD&D, Voluntary Disability

Skills & Requirements

Must-have

  • Mortgage servicing industry calls
  • FHA guidelines and procedures
  • Navigate multiple computer systems
  • Document all contacts in database
  • Maintain FHA mortgage processes

Nice-to-have

  • Outthink, outbuild, outpace status quo
  • Disrupt, provoke, refuse to fail
  • Engaging, developing, empowering people

Key Requirements

  • Minimum of 2 years mortgage servicing work history
  • Minimum of 1 year contact center experience
  • High School diploma or GED
  • Ability to obtain Public Trust clearance
  • Keyboarding proficiency 40 WPM

Work Rights

Public Trust Security clearance

Tailored Resume

Cover Letter