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Four Seasons Hotels & Resorts is seeking a Front Desk Agent for their Napa Valley location, requiring previous front desk experience in a luxury hotel environment. The role involves welcoming guests, managing check-ins and check-outs, and providing exceptional customer service while upholding the company's standards.
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Job Summary
The Front Desk Agent welcomes and registers hotel guests, establishing method of payment and assessing each guest’s needs and requests.
Agents will check guests out of the hotel, prepare their bill, seek feedback, and handle all guest interactions with the highest level of hospitality and professionalism.
This role offers competitive salary and benefits, including medical and dental options, parental leave, training opportunities, complimentary accommodation, and employee meals.
Matching Summary
Match Score: 75
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Four Seasons Hotels & Resorts is seeking a Front Desk Agent for their Napa Valley location, requiring previous front desk experience in a luxury hotel environment. The role involves welcoming guests, managing check-ins and check-outs, and providing exceptional customer service while upholding the company's standards.
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Salary
Hourly: $26.68; Competitive Salary & Benefits: Not specified; Benefits: Cigna medical and dental benefit options effective after 30 days of employment, 8 weeks of New Parental Leave Pay after 1 year of employment, Excellent Training and Development opportunities, Complimentary accommodation at other Four Seasons Hotels and Resorts, Complimentary Employee Meals, 401k Retirement Plans