Customer Relationship Specialist - Cannon Hill

Bank of Queensland

Cannon Hill, Australia
Not specified; benefits: flexible working arrangem...
Confident communication skills
Customer service experience
Proactive solutions-focused mindset
This role serves as the welcoming face of BOQ in the Cannon Hill branch, engaging customers to identify their financial goals

Job Summary

  • This role serves as the welcoming face of BOQ in the Cannon Hill branch, engaging customers to identify their financial goals.
  • The position offers a clear pathway toward becoming a Lending Specialist with structured training in lending fundamentals.
  • Employees enjoy comprehensive benefits including flexible working arrangements, discounted financial products, and paid parental leave.

Matching Summary

This role serves as the welcoming face of BOQ in the Cannon Hill branch, engaging customers to identify their financial goals.

Salary

Not specified; Benefits: Flexible working arrangement; Discounted financial products; Salary sacrificing options; Paid parental leave; Purchase additional annual leave; Discounted private health insurance plan; Employee Assistance Program (EAP); Access to employee network groups

Skills & Requirements

Must-have

  • Confident communication skills
  • Customer service experience
  • Proactive solutions-focused mindset
  • Attention to detail
  • Ability to navigate financial systems

Nice-to-have

  • Previous banking or financial services experience
  • Exposure to consumer lending
  • Collaborative spirit
  • Drive to go above and beyond

Key Requirements

  • Experience in customer service ideally within banking
  • Part-time availability (23 hours per week)
  • Successful completion of background screening checks

Work Rights

Not specified

Tailored Resume

Cover Letter