Cso - Service Analyst

jobs.barclays

Pune, India
Apm tools appdynamics kibana observability
Log heap dump thread dump analysis
Sql oracle linux tomcat websphere jboss
The role involves managing the IT Services department to set strategic direction and support senior management with risk oversight

Job Summary

  • The role involves managing the IT Services department to set strategic direction and support senior management with risk oversight.
  • Candidates must possess in-depth technical knowledge to troubleshoot complex issues using APM tools like AppDynamics and Kibana.
  • Success requires leading a team or acting as an individual contributor while adhering to Barclays values of Respect, Integrity, and Excellence.

Matching Summary

The role involves managing the IT Services department to set strategic direction and support senior management with risk oversight.

Skills & Requirements

Must-have

  • APM tools AppDynamics Kibana Observability
  • Log heap dump thread dump analysis
  • SQL Oracle Linux Tomcat WebSphere JBoss
  • Production incident triaging and resolution
  • OpenShift AWS SaaS platforms knowledge

Nice-to-have

  • Salesforce CRM experience
  • Security services applications knowledge
  • Collaboration across development teams
  • Customer-centric solution delivery
  • Logical analytical troubleshooting approach

Key Requirements

  • Experience with production incident management
  • Proficiency in SQL and Linux environments
  • Understanding of SAAS products and security
  • Leadership or individual contributor capability
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter