Consumer Affairs Representative - On-call

Land O'Lakes Inc

Arden Hills, United States
$18.50ph
On-site (with remote work option after training)
Customer service mindset
High levels of empathy
Patience and professionalism
Land O'Lakes Inc is seeking part-time, on-call Consumer Affairs Representatives to handle consumer inquiries regarding dairy products. Ideal candidates should possess strong customer service skills, a background in food-related fields, and be comfortable using multiple computer systems

Job Summary

  • This position is on-call/part-time averaging 3-5 days/month with daytime hours generally 7:45 am - 3:45 pm.
  • The role handles consumer contacts via phone, email and live chat, educating consumers on dairy products and recipes.
  • Some in-person training is required in Arden Hills, MN, with remote work available after completion.

Matching Summary

Match Score: 75

Land O'Lakes Inc is seeking part-time, on-call Consumer Affairs Representatives to handle consumer inquiries regarding dairy products. Ideal candidates should possess strong customer service skills, a background in food-related fields, and be comfortable using multiple computer systems.

Salary

$18.50/hour

Skills & Requirements

Must-have

  • Customer service mindset
  • High levels of empathy
  • Patience and professionalism
  • Accurate data entry
  • Work with multiple computer applications

Nice-to-have

  • Passion for baking and cooking
  • Social media familiarity

Key Requirements

  • BA/BS in Consumer Studies, Business, Food Science or equivalent work experience
  • 2 or more years of experience as consumer relations representative or similar service work
  • Excellent oral and written communication skills
  • Intermediate knowledge of Microsoft Office products
  • Comfortable working with multiple computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter