Not specified; not specified; exclusive sector ben...
On-site
7 years industry experience
Bachelor's degree required
Excellent english communication
The Sofitel Brisbane Central is seeking an Assistant Guest Relations Manager with at least seven years of experience in the hospitality industry. The ideal candidate will have excellent English communication skills, a strong command of guest relations, and a commitment to providing exceptional service while fostering a positive team environment
Job Summary
The role requires a minimum of 7 years of industry experience following theoretical education to ensure flawless upscale guest service.
You will be responsible for analyzing guest feedback, creating communication bridges between guests and operational departments, and ensuring VIP satisfaction.
Joining this team offers opportunities for career growth within the Accor Group across 110 countries while fostering a supportive environment focused on heart-centered hospitality.
Matching Summary
Match Score: 85
The Sofitel Brisbane Central is seeking an Assistant Guest Relations Manager with at least seven years of experience in the hospitality industry. The ideal candidate will have excellent English communication skills, a strong command of guest relations, and a commitment to providing exceptional service while fostering a positive team environment.
Salary
Not specified; Not specified; Exclusive sector benefits mentioned
Skills & Requirements
Must-have
7 years industry experience
Bachelor's degree required
Excellent English communication
VIP guest service management
Front Office software proficiency
Nice-to-have
Team training and development skills
Strategic guest feedback analysis
Cross-departmental coordination expertise
Environmental sustainability awareness
Emergency response team participation
Key Requirements
At least 7 years of experience in the industry
Bachelor's Degree in related field
Excellent level of English language proficiency
Prior attendance in seminars and trainings
Proficiency in MS Office and Front Office programmes