Director, Investment Operations

Manulife

Hybrid
Operational processing background
Efficiency and risk mitigation
Global cross-functional relationships
Manulife is seeking a Director of Investment Operations to lead the transformation and operational efficiency of their investment functions. The ideal candidate will have over eight years of experience in investment operations, strong relationship management skills, and a focus on risk mitigation and customer-centric outcomes

Job Summary

  • The Investment Operations leader will support both day-to-day processing and transformation of the function, driving digitization and automation.
  • This role requires managing business relationships, overseeing services, and ensuring operational excellence and risk mitigation.
  • The position involves developing team capabilities, delivering on key transformation strategies, and evolving the service delivery model.

Matching Summary

Match Score: 85

Manulife is seeking a Director of Investment Operations to lead the transformation and operational efficiency of their investment functions. The ideal candidate will have over eight years of experience in investment operations, strong relationship management skills, and a focus on risk mitigation and customer-centric outcomes.

Skills & Requirements

Must-have

  • Operational processing background
  • Efficiency and risk mitigation
  • Global cross-functional relationships
  • Service level standards
  • Operational risk management
  • Strategic transformation initiatives

Nice-to-have

  • Collaborative and transparent leader
  • Customer-centered outcomes
  • Innovative thinker
  • Adapt to change

Key Requirements

  • 8+ years of relevant experience
  • 5+ years of people management experience
  • Relevant undergraduate degree
  • Experience in Investment Operations and/or Wealth Management
  • Experience in end-to-end Trade and Cash Management process
  • Strong market knowledge including regulatory changes

Work Rights

Not specified

Tailored Resume

Cover Letter