Patient Service Representative - Primary & Specialty Care, Santa Barbara

Uclahealth

Santa Barbara, CA, United States
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
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Ability to establish productive working relationships
Skill in verbal communications for complex problems
Experience interacting diplomatically with patients
** UCLA Health is seeking a Patient Service Representative for their Primary & Specialty Care Clinic in Santa Barbara, CA. The role involves supporting physicians and patients by facilitating communication, managing patient access to services, and maintaining productive relationships within a diverse healthcare environment. **

Job Summary

  • This role serves as a liaison between patients and physicians while assisting patients in accessing services within the health system.
  • The position requires providing follow-up through telephone and EPIC/Care Connect while facilitating communication with referring physicians.
  • Candidates must demonstrate the ability to creatively integrate competing demands into a productive working environment.

Matching Summary

Match Score: 75

** UCLA Health is seeking a Patient Service Representative for their Primary & Specialty Care Clinic in Santa Barbara, CA. The role involves supporting physicians and patients by facilitating communication, managing patient access to services, and maintaining productive relationships within a diverse healthcare environment. **

Salary

Base: $30.36 - $43.49 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ability to establish productive working relationships
  • Skill in verbal communications for complex problems
  • Experience interacting diplomatically with patients
  • Knowledge of hospital computer systems

Nice-to-have

  • Familiarity with authorization process and managed care programs
  • Working knowledge of patient related policies and procedures
  • Understanding of University system services and programs

Key Requirements

  • Final candidate disclosure of misconduct decisions within last seven years
  • Current/former UC employees subject to personnel file review
  • Ability to provide coverage for Community Clinics as assigned

Work Rights

Not specified

Tailored Resume

Cover Letter