Patient Service Representative - Primary & Specialty Care, Santa Barbara
Uclahealth
Santa Barbara, CA, United States
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
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Ability to establish productive working relationships
Skill in verbal communications for complex problems
Experience interacting diplomatically with patients
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UCLA Health is seeking a Patient Service Representative for their Primary & Specialty Care Clinic in Santa Barbara, CA. The role involves supporting physicians and patients by facilitating communication, managing patient access to services, and maintaining productive relationships within a diverse healthcare environment.
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Job Summary
This role serves as a liaison between patients and physicians while assisting patients in accessing services within the health system.
The position requires providing follow-up through telephone and EPIC/Care Connect while facilitating communication with referring physicians.
Candidates must demonstrate the ability to creatively integrate competing demands into a productive working environment.
Matching Summary
Match Score: 75
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UCLA Health is seeking a Patient Service Representative for their Primary & Specialty Care Clinic in Santa Barbara, CA. The role involves supporting physicians and patients by facilitating communication, managing patient access to services, and maintaining productive relationships within a diverse healthcare environment.
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Salary
Base: $30.36 - $43.49 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Ability to establish productive working relationships
Skill in verbal communications for complex problems
Experience interacting diplomatically with patients
Knowledge of hospital computer systems
Nice-to-have
Familiarity with authorization process and managed care programs
Working knowledge of patient related policies and procedures
Understanding of University system services and programs
Key Requirements
Final candidate disclosure of misconduct decisions within last seven years
Current/former UC employees subject to personnel file review
Ability to provide coverage for Community Clinics as assigned