Child Support Technician Lead - Enforcement

City and County of Denver

Denver, Colorado, US
$25.30 - $37.96; benefits: pension, 457b retiremen...
Hybrid
Child support services
Case management
Legal actions and documentation
The City and County of Denver offers competitive pay commensurate with education and experience, with a salary range of $25.30 - $37.96 and an expected hiring range of $25.30 - $31.63, along with generous benefits including a pension, 457B plan, and paid time off

Job Summary

  • The City and County of Denver offers competitive pay commensurate with education and experience, with a salary range of $25.30 - $37.96 and an expected hiring range of $25.30 - $31.63, along with generous benefits including a pension, 457B plan, and paid time off.
  • Denver Human Services (DHS) aims to engage residents in strengthening economic well-being and mobility, with the Child Support Services (CSS) division partnering to promote parental responsibility for children's support.
  • As a Lead Child Support Technician, you will provide on-the-job training, mentor employees, monitor caseloads for accuracy, develop work plans, resolve operational problems, and contribute to a culture of trust, collaboration, and respect.

Matching Summary

The City and County of Denver offers competitive pay commensurate with education and experience, with a salary range of $25.30 - $37.96 and an expected hiring range of $25.30 - $31.63, along with generous benefits including a pension, 457B plan, and paid time off.

Salary

$25.30 - $37.96; Benefits: Pension, 457B Retirement Plan, PTO, Holidays, Personal Holiday, Wellness Day, Volunteer Day, Medical, Dental, Vision; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Child Support Services
  • Case Management
  • Legal Actions and Documentation
  • On-the-job training and mentoring
  • Work plan development and execution

Nice-to-have

  • Psychological safety in the workplace
  • Customer service excellence
  • LEAN principles certification
  • Building strong relationships

Key Requirements

  • Five (5) years of experience in child support initiation, enforcement, collections, investigations, case management, or related field
  • High school diploma or GED/HiSET/TASC Certificate
  • Associate’s Degree in Human Services, Public Administration, Psychology, Sociology, English, Communications, Business or a related field preferred

Work Rights

Valid work authorization that does not require visa sponsorship

Tailored Resume

Cover Letter