Application Specialist

Atos

Pune, India
2 day onsite
Itil processes
Application monitoring dashboards
Unix commands
Atos is seeking an Application Specialist to join their team in Pune or Chennai, India. The role involves supporting the Miles application, managing ITIL processes, and collaborating with various departments to resolve incidents and ensure smooth operations

Job Summary

  • Atos Group is a global leader in digital transformation, committed to a secure and decarbonized future.
  • The role involves handling ITIL processes such as Incident, Change, Request, and Problem Management for the Miles application.
  • Responsibilities include monitoring ticketing queues, performing 'Alive Checks', and participating in stakeholder meetings to resolve issues.

Matching Summary

Match Score: 75

Atos is seeking an Application Specialist to join their team in Pune or Chennai, India. The role involves supporting the Miles application, managing ITIL processes, and collaborating with various departments to resolve incidents and ensure smooth operations.

Skills & Requirements

Must-have

  • ITIL processes
  • application monitoring dashboards
  • Unix commands
  • IIS, LDAP, SSO
  • Powershell, K9S AMS

Nice-to-have

  • strong analytical thinking
  • collaboration with stakeholders
  • proactive issue resolution

Key Requirements

  • Basic ITIL processes understanding
  • Experience in Miles application support
  • 2nd Level (L2) Support Role

Work Rights

Not specified

Tailored Resume

Cover Letter