The Four Seasons Resort The Nam Hai is seeking a Resort Assistant Manager to oversee Front Office operations, ensuring exceptional guest experiences and managing a team. The ideal candidate should have 3-5 years of hospitality experience, including supervisory roles, and possess strong leadership and communication skills
Job Summary
Oversees Front Office operations and serves as the Manager on Duty in the absence of senior leadership.
Manages the staff at the Front Desk, including interviewing, training, scheduling, performance evaluations, and discipline.
Offers competitive salary, comprehensive benefits, excellent training, and complimentary accommodation at other Four Seasons hotels and resorts.
Matching Summary
Match Score: 85
The Four Seasons Resort The Nam Hai is seeking a Resort Assistant Manager to oversee Front Office operations, ensuring exceptional guest experiences and managing a team. The ideal candidate should have 3-5 years of hospitality experience, including supervisory roles, and possess strong leadership and communication skills.
Skills & Requirements
Must-have
Guest arrival and departure processes
Financial and credit procedures
Guest satisfaction and well-being
Handling guest requests and inquiries
Computer systems for front office operations
Nice-to-have
Warmth, collaboration, and continuous improvement
Personalized recommendations for guests
Genuine heart in service delivery
Key Requirements
Minimum 3–5 years’ experience in resort or hotel operations
At least 1 year in a supervisory or assistant manager role
Excellent written and verbal communication skills in English