Technical Account Manager 3

Datadog

Tokyo, Japan
On-site
It operations technical support
Datadog product adoption
Aws, azure or gcp experience
Datadog is seeking a Technical Account Manager in Tokyo, Japan, to serve as a trusted advisor to clients, ensuring the successful adoption of Datadog's products. The role involves providing technical support, analyzing customer environments, and advocating for customer needs, all within a collaborative and inclusive company culture

Job Summary

  • A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog.
  • Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes.
  • Datadog values people from all walks of life and encourages those passionate about technology to apply.

Matching Summary

Match Score: 85

Datadog is seeking a Technical Account Manager in Tokyo, Japan, to serve as a trusted advisor to clients, ensuring the successful adoption of Datadog's products. The role involves providing technical support, analyzing customer environments, and advocating for customer needs, all within a collaborative and inclusive company culture.

Skills & Requirements

Must-have

  • IT Operations technical support
  • Datadog product adoption
  • AWS, Azure or GCP experience
  • CI/CD tools experience
  • Containerization tools knowledge

Nice-to-have

  • customer advocacy
  • business value translation
  • collaboration with product teams
  • continuous best practice evolution

Key Requirements

  • Hands-on experience of IT Operations
  • Scripting languages experience
  • Previous TAM experience
  • Datadog or cloud monitoring tools experience

Work Rights

Not specified

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