Senior Manager, Consumer Experience (cx) & Product Insights

KraftHeinz

Glenview, IL, US
Base: $120,800.00 - $151,000.00; bonus: performanc...
Hybrid
Consumer experience leadership
Translate consumer needs to product requirements
R&d innovation and renovation
This role leads a team of Consumer Experience scientists to enable strong renovation and innovation outcomes for Kraft Heinz brands

Job Summary

  • This role leads a team of Consumer Experience scientists to enable strong renovation and innovation outcomes for Kraft Heinz brands.
  • The position requires translating consumer behaviors and needs into clear technical requirements and experience models for product development.
  • Employees benefit from a hybrid work model allowing up to two days virtual work while based at the Glenview Innovation Center.

Matching Summary

This role leads a team of Consumer Experience scientists to enable strong renovation and innovation outcomes for Kraft Heinz brands.

Salary

Base: $120,800.00 - $151,000.00; Bonus: Performance-based bonus eligible; Benefits: Healthcare, 401k, PTO, wellbeing programs

Skills & Requirements

Must-have

  • Consumer Experience leadership
  • Translate consumer needs to product requirements
  • R&D innovation and renovation
  • Cross-functional collaboration with Marketing
  • Team management of 3-4 direct reports

Nice-to-have

  • Strong storytelling and communication skills
  • Comfortable in fast-paced ambiguous environment
  • Experience with Jobs-to-Be-Done frameworks
  • Willingness to travel up to 20%

Key Requirements

  • Bachelor's, Master's or PhD in Science or Consumer Psychology
  • 7 to 10 years progressive experience in consumer research or UX
  • Direct exposure to product development and commercialization
  • Proven ability to translate consumer learning into product decisions

Work Rights

Not specified

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