Guest Services Representative - Evening-1

Medical University Hospital Authority (MUHA)

Pyy rate type: hourly; pyy grade: health-19; not s...
Evening shift
High level of customer service delivery
Support for inpatient and outpatient units
Liaison between patients and clinical teams
The Medical University Hospital Authority (MUHA) is seeking a Guest Services Representative for an evening shift, responsible for delivering high-quality customer service to patients, families, and visitors. The role focuses on ensuring patient comfort and facilitating connections to various services, acting as a liaison between patients and clinical teams

Job Summary

  • The Guest Services Representative covers inpatient and outpatient House Concierge units and information services areas.
  • This role functions as the liaison between patients, family members, visitors, guests, and the nursing/clinical team members.
  • The position ensures patient comfort and facilitates access to Chaplaincy and community social services.

Matching Summary

Match Score: 85

The Medical University Hospital Authority (MUHA) is seeking a Guest Services Representative for an evening shift, responsible for delivering high-quality customer service to patients, families, and visitors. The role focuses on ensuring patient comfort and facilitating connections to various services, acting as a liaison between patients and clinical teams.

Salary

Pay Rate Type: Hourly; Pay Grade: Health-19; Not specified

Skills & Requirements

Must-have

  • High level of customer service delivery
  • Support for inpatient and outpatient units
  • Liaison between patients and clinical teams

Nice-to-have

  • Energetic and enthusiastic work attitude
  • Ability to facilitate hotel accommodations
  • Knowledge of community social services

Key Requirements

  • High School Degree or Equivalent
  • 0-6 months work experience
  • Evening shift availability

Work Rights

Not specified

Tailored Resume

Cover Letter