The Global Process Owner for OTC will lead the full global ERP implementation lifecycle and ensure global standardization aligned with SAP best practices
Job Summary
The Global Process Owner for OTC will lead the full global ERP implementation lifecycle and ensure global standardization aligned with SAP best practices.
This role acts as the primary liaison between Customer Success and functional/technical teams to drive harmonization and continuous improvement.
The position requires travel up to 30% internationally and domestically to manufacturing, customer, and supplier sites.
Matching Summary
The Global Process Owner for OTC will lead the full global ERP implementation lifecycle and ensure global standardization aligned with SAP best practices.
Skills & Requirements
Must-have
Order-to-Cash process ownership
SAP S/4HANA OTC expertise
Global ERP implementation leadership
Process design and governance
Cross-functional collaboration
Change management skills
Project management capabilities
Nice-to-have
Experience in regulated industries
Familiarity with compliance frameworks
Strong communication skills
Customer success focus
Innovation-driven mindset
Inclusion and candor values
Key Requirements
8–12 years order management experience
3–5 years leadership or process ownership
Bachelor’s degree in Business or related field
Experience with SAP OTC business processes
Change management expertise
Ability to travel internationally up to 30%
Familiarity with regulatory compliance (SOX, GDPR)