Primary location base pyy range: $73,890 - $101,61...
Hybrid
Emr system navigation
Clinical data extraction
Client communication and support
The Sr. Client Services Specialist - Key Accounts is responsible for delivering high-touch, operationally rigorous support to Guardant Health’s Key Accounts, ensuring timely case resolution and accurate clinical documentation
Job Summary
The Sr. Client Services Specialist - Key Accounts is responsible for delivering high-touch, operationally rigorous support to Guardant Health’s Key Accounts, ensuring timely case resolution and accurate clinical documentation.
This role involves navigating EMR systems to extract and resolve clinical data issues, managing client communications, and coordinating critical clinical documentation processes like ABNs and pathology report review.
Success requires strong communication skills, accountability, and the ability to collaborate cross-functionally to drive scalable, repeatable solutions while serving as a trusted liaison between clients and internal teams.
Matching Summary
The Sr. Client Services Specialist - Key Accounts is responsible for delivering high-touch, operationally rigorous support to Guardant Health’s Key Accounts, ensuring timely case resolution and accurate clinical documentation.
Salary
Primary Location Base Pay Range: $73,890 - $101,610; Other US Location(s) Base Pay Range: $69,785 - $95,965; Benefits: Not specified