The main goal of the role as Operating Area Field Lead – Maintenance & Repair, is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety
Job Summary
The main goal of the role as Operating Area Field Lead – Maintenance & Repair, is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.
You will lead operational efforts in your operating area, managing costs while ensuring superior customer satisfaction.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.
Matching Summary
The main goal of the role as Operating Area Field Lead – Maintenance & Repair, is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety.
Skills & Requirements
Must-have
Day-to-day management of field staff
Employee selection and development
Field training and safety
Manage operational costs
Ensure superior customer satisfaction
Drive results based on defined KPIs
Nice-to-have
Passion for customer service
Continuous improvement champion
Process improvement understanding
Key Requirements
BA/BS degree preferred or equivalent relevant work experience