Pearce is seeking a Scheduler to serve as a crucial link between customers and field teams, managing urgent service needs and ensuring smooth operations. The ideal candidate will possess strong communication skills and experience in project coordination or customer service, enabling them to execute effectively in a fast-paced environment
Job Summary
The role serves as the operational heartbeat between customers and field, logistics, and procurement teams to ensure uptime for mission-critical infrastructure.
Responsibilities include creating sales and work orders for emergency, demand, and preventative maintenance while aligning resources based on skill sets and availability.
The position requires maintaining accurate records in company systems like NetSuite and collaborating with district managers to close after-hours incidents.
Matching Summary
Match Score: 85
Pearce is seeking a Scheduler to serve as a crucial link between customers and field teams, managing urgent service needs and ensuring smooth operations. The ideal candidate will possess strong communication skills and experience in project coordination or customer service, enabling them to execute effectively in a fast-paced environment.
Skills & Requirements
Must-have
Customer liaison and communication
Work order creation and scheduling
Resource coordination with field engineers
Procurement and logistics follow-through
High-demand time-sensitive environment
Nice-to-have
Process improvement identification
Data gap analysis
Cross-functional team interfacing
Key Requirements
Associate degree preferred or equivalent experience
1-3 years in customer service or project coordination