Customer Service Representative - Patient Registration

Cloudmed

Mequon, WI, United States
Base: $16.00 - $22.95 ph; bonus/equity: not specif...
Answer phones and work on computers
Collect patient and insurance information
Fast-paced work environment
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answer phones and work on computers
  • Collect patient and insurance information
  • Fast-paced work environment
  • Listen with compassion and ease anxiety
  • Work across multiple screens and programs

Nice-to-have

  • Quick study with technology
  • Build rapport in real time
  • Team you can rely on
  • Explore new paths for your career

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter