Member Team Lead

Walmart

Conway, AR, United States
Base: $21.00 to $29.00; bonus/equity: performance-...
Supervising associates and assigning duties
Communicating goals and providing feedback
Training associates on processes and procedures
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines

Job Summary

  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
  • The hourly wage range for this position is $21.00 to $29.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Matching Summary

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines.

Salary

Base: $21.00 to $29.00; Bonus/Equity: performance-based bonus awards; Benefits: Health, Financial, PTO, Disability, Discounts, Military Leave Pay, Adoption/Surrogacy reimbursement, Live Better U education benefit

Skills & Requirements

Must-have

  • Supervising associates and assigning duties
  • Communicating goals and providing feedback
  • Training associates on processes and procedures
  • Ensuring compliance with company policies
  • Processing memberships and credit accounts
  • Handling claims and returns
  • Completing accounting records and files

Nice-to-have

  • Embraces differences in people cultures
  • Creates a workplace where associates feel seen
  • Builds strong and trusting relationships
  • Motivates and influences others
  • Mentors and develops others
  • Acts in a selfless manner
  • Strives for excellence and continuous improvement

Key Requirements

  • 6 months retail experience
  • 6 months customer service experience
  • Must be 18 years of age or older
  • Supervising experience including hiring, evaluating, mentoring, developing, and managing workload

Work Rights

Not specified

Tailored Resume

Cover Letter