Service Supervisor

JCI

Monterrey, Mexico
Leadership of field technicians
Industrial ammonia refrigeration knowledge
Service route planning
Johnson Controls is committed to creating and maintaining sustainable, safer, and smarter buildings with a positive impact on people, communities, and the environment

Job Summary

  • Johnson Controls is committed to creating and maintaining sustainable, safer, and smarter buildings with a positive impact on people, communities, and the environment.
  • The Service Supervisor will lead a team of 4 industrial refrigeration technicians in the field, assigning service routes and supervising the work to ensure customer satisfaction.
  • The role involves working closely with the SOA to plan service routes, monitor sales, and handle related administrative tasks.

Matching Summary

Johnson Controls is committed to creating and maintaining sustainable, safer, and smarter buildings with a positive impact on people, communities, and the environment.

Skills & Requirements

Must-have

  • Leadership of field technicians
  • Industrial ammonia refrigeration knowledge
  • Service route planning
  • Sales monitoring and incentivization
  • Customer satisfaction focus

Nice-to-have

  • Positive attitude
  • Negotiation skills
  • Verbal communication skills
  • Team leadership ability
  • Willingness to travel

Key Requirements

  • Completed higher education degree
  • Preferably mechanical engineering
  • 4 years experience leading field teams
  • Knowledge of industrial ammonia refrigeration
  • Availability to travel

Work Rights

Not specified

Tailored Resume

Cover Letter