Principal Technical Services Support Specialist

Medtronic UK

Unknown, United Kingdom
Competitive salary; short-term incentive (mip) ava...
Fully remote
5+ years technician or field service experience
Troubleshoot software issues effectively
Configure ntp dns and proxy servers
The role involves leading the deployment and maintenance of a surgical video ecosystem while acting as a primary point of contact for live customers

Job Summary

  • The role involves leading the deployment and maintenance of a surgical video ecosystem while acting as a primary point of contact for live customers.
  • Candidates must possess strong communication skills to interface with sales, product, and engineering teams to provide a unified voice to the customer.
  • Medtronic offers a competitive salary, flexible benefits package, and eligibility for a short-term incentive plan called the Medtronic Incentive Plan.

Matching Summary

The role involves leading the deployment and maintenance of a surgical video ecosystem while acting as a primary point of contact for live customers.

Salary

Competitive Salary; Short-term incentive (MIP) available; Flexible Benefits Package

Skills & Requirements

Must-have

  • 5+ years technician or field service experience
  • Troubleshoot software issues effectively
  • Configure NTP DNS and proxy servers
  • Experience with IP address assignment
  • Firewall configuration management skills

Nice-to-have

  • Knowledge of video streaming technologies
  • AWS cloud based solutions experience
  • Familiarity with ERP Jira ServiceNow
  • Strong project management abilities
  • Positive attitude in dynamic environment

Key Requirements

  • 5+ years relevant experience as technician or field service
  • Full time graduate education required
  • Not specified work authorization status

Work Rights

Not specified

Tailored Resume

Cover Letter