Forecasting Associate - Operations/contact Centre

EPX

Nottingham, United Kingdom
Hybrid
Ms excel or google sheets advanced user
Manipulate data within forecasting and planning
Produce customer demand forecasts
This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations during a period of exciting business growth and change

Job Summary

  • This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations during a period of exciting business growth and change.
  • You’ll be responsible for forecasting demand for a specific area within the operation, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans.
  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes and immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance.

Matching Summary

This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations during a period of exciting business growth and change.

Skills & Requirements

Must-have

  • MS Excel or Google Sheets advanced user
  • manipulate data within Forecasting and Planning
  • produce customer demand forecasts
  • lead monthly stakeholder meetings
  • provide compelling advice and recommendations
  • communicate capacity plan outputs

Nice-to-have

  • strong analytical skills
  • excellent attention to detail
  • organised and adaptable
  • strong problem identification and resolution
  • exceptional stakeholder management skills
  • flexible working arrangements

Key Requirements

  • SQL desirable, but not essential
  • AWS advantageous
  • Experience working with data
  • Requires hybrid working model

Work Rights

Not specified

Tailored Resume

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