Selling And Support Captain, Stockton Sherwood - Full Time
Macy's
Stockton, CA, United States
On-site
Customer satisfaction expert
Merchandising expert
Driving results
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues, driving results through promotional and Omni selling initiatives
Job Summary
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues, driving results through promotional and Omni selling initiatives.
You will play a key role in communicating expectations and priorities to our colleagues, ensuring high-level customer service through problem-solving and customer-focused resolutions.
Macy's offers a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage, a 401(k) match, and paid time off.
Matching Summary
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues, driving results through promotional and Omni selling initiatives.
Skills & Requirements
Must-have
customer satisfaction expert
merchandising expert
driving results
promotional initiatives
omni selling initiatives
customer service excellence
problem-solving customer issues
merchandise standards adherence
Nice-to-have
advocate for the customer
role model for colleagues
building brand loyalty
foster acceptance and respect
authentic connections
Key Requirements
1-2 years of direct retail experience preferred
High school diploma or equivalent
Flexible availability including days, evenings, weekends and holidays