Guest Service Agent - Plaza North Stone Oak

Drury Hotels

San Antonio, TX, United States
Base: $15.50; bonus/equity: quarterly bonus opport...
On-site
Friendly and efficient guest assistance
Front desk operations
Cash handling
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner, performing front desk related functions.
  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service, and clean-up.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: $15.50; Bonus/Equity: Quarterly bonus opportunity of up to $3,200 annually; Benefits: Employee Discount, Family Sized Benefits

Skills & Requirements

Must-have

  • Friendly and efficient guest assistance
  • Front desk operations
  • Cash handling
  • Guest satisfaction and problem resolution
  • Food preparation and service

Nice-to-have

  • Promoting company programs
  • Maintaining guest records
  • High standard of integrity and hospitality

Key Requirements

  • Warm and friendly manner
  • Attention to detail
  • Familiarity with handling money
  • Ability to speak and receive direction in English
  • Willingness to work alone

Work Rights

Not specified

Tailored Resume

Cover Letter