Services Engineer

Formlabs

Budapest, Hungary
**
Technical troubleshooting for sla/sls platforms
Investigate issues and partner with r&d
Develop troubleshooting steps for agents
** Formlabs is seeking a Services Engineer to join their Budapest office, focused on providing exceptional customer service related to their SLA/SLS 3D printing technology. The ideal candidate will have a technical background, experience in troubleshooting, and the ability to work collaboratively across teams. **

Job Summary

  • Formlabs is a leading 3D printer manufacturer valued at $2 billion, seeking to bring groundbreaking professional 3D printers to every desktop.
  • The Customer Services team aims to provide users with the best tools and an amazing experience by answering every question and offering necessary resources.
  • The role involves gaining deep technical knowledge of SLA/SLS products, acting as a technical escalation point, and investigating issues to uncover root causes.

Matching Summary

Match Score: 75

** Formlabs is seeking a Services Engineer to join their Budapest office, focused on providing exceptional customer service related to their SLA/SLS 3D printing technology. The ideal candidate will have a technical background, experience in troubleshooting, and the ability to work collaboratively across teams. **

Skills & Requirements

Must-have

  • Technical troubleshooting for SLA/SLS platforms
  • Investigate issues and partner with R&D
  • Develop troubleshooting steps for agents
  • Track issue occurrence rates

Nice-to-have

  • Passion for 3D printing
  • Experience in fast-growing startup

Key Requirements

  • Bachelor's degree in engineering or equivalent
  • 2-5 years of experience in a technical role
  • Experience liaising between technical and non-technical teams
  • Familiarity with SQL and/or Google DataStudio

Work Rights

Not specified

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