It Servicedesk Medewerker

Basic-Fit

Hoofddorp, Netherlands
It hardware and software support
Workplace setup and management
User support via tickets and in-person
As an IT Servicedesk medewerker, you will be the first point of contact for colleagues with questions about their hardware and standard software, ensuring new employees can start working immediately

Job Summary

  • As an IT Servicedesk medewerker, you will be the first point of contact for colleagues with questions about their hardware and standard software, ensuring new employees can start working immediately.
  • Your tasks include installing, configuring, and issuing laptops, phones, and other hardware, as well as supporting employees with IT-related questions and setting up workplaces and conference rooms.
  • Basic-Fit offers unlimited access to GoodHabitz and LinkedIn Learning for training and development, with significant room for professional and personal growth in an informal, international, and down-to-earth atmosphere.

Matching Summary

As an IT Servicedesk medewerker, you will be the first point of contact for colleagues with questions about their hardware and standard software, ensuring new employees can start working immediately.

Skills & Requirements

Must-have

  • IT hardware and software support
  • Workplace setup and management
  • User support via tickets and in-person
  • Hardware inventory management
  • Active Directory user management

Nice-to-have

  • Solution-oriented mindset
  • Dynamic work environment adaptability
  • Hands-on approach
  • Customer-focused attitude

Key Requirements

  • Completed MBO ICT education
  • Experience as servicedeskmedewerker or werkplekbeheerder
  • Basic knowledge of Windows, Microsoft 365, and mobile devices
  • Good command of English and preferably Dutch

Work Rights

Not specified

Tailored Resume

Cover Letter