Customer Service Representative - Blacktown

Hecommunitybank

Blacktown, Australia
Respond to customer transactional banking needs
Process deposits, withdrawals, bank cheques
Assist with cash/atm procedures
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Westpoint Marketown Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to customer transactional banking needs
  • Process deposits, withdrawals, bank cheques
  • Assist with Cash/ATM procedures
  • Adhere to bank processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • Arabic or Mandarin language skills

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Holistic solutions for customers

Work Rights

Not specified

Tailored Resume

Cover Letter