Medior Service Delivery Manager

NN Group

Madrid, Spain
Hybrid
3+ years in service delivery
Good understanding of service management concepts
Experience working in an agile/scrum environment
The Service Delivery Manager is responsible for ensuring stable delivery of IT services and clear communication during incidents and changes

Job Summary

  • The Service Delivery Manager is responsible for ensuring stable delivery of IT services and clear communication during incidents and changes.
  • You will join a dynamic and supportive team focused on delivering innovative solutions in a hybrid environment.
  • We offer competitive benefits to improve the physical, mental, and professional wellbeing of our workers.

Matching Summary

The Service Delivery Manager is responsible for ensuring stable delivery of IT services and clear communication during incidents and changes.

Skills & Requirements

Must-have

  • 3+ years in service delivery
  • Good understanding of service management concepts
  • Experience working in an Agile/Scrum environment

Nice-to-have

  • Risk management mindset
  • Communication skills
  • Problem solving and analytical skills

Key Requirements

  • Degree in business, engineering, or information systems
  • Experience writing clear communications and documentation
  • Ability to coordinate IT services

Work Rights

Not specified

Tailored Resume

Cover Letter