Retail Supervisor (full-time - 40hrs)

Puma

Not specified (assumed to be in-store based on job responsibilities).
3 years retail experience
1 year supervisory role
Pos transaction processing
Puma is seeking a full-time Retail Supervisor to enhance customer service, manage store operations, and oversee staff performance while achieving sales and operational goals. The ideal candidate should possess retail experience, strong analytical skills, and a commitment to maintaining high standards in customer engagement and store presentation

Job Summary

  • The role requires ensuring high customer service standards while managing store operations and overseeing staff performance.
  • Candidates must spend 90% of their time on the sales floor engaging with customers and coaching employees to achieve sales targets.
  • The position involves analyzing operational KPIs like conversion rate and average transaction value to drive profitability and inventory goals.

Matching Summary

Match Score: 85

Puma is seeking a full-time Retail Supervisor to enhance customer service, manage store operations, and oversee staff performance while achieving sales and operational goals. The ideal candidate should possess retail experience, strong analytical skills, and a commitment to maintaining high standards in customer engagement and store presentation.

Skills & Requirements

Must-have

  • 3 years retail experience
  • 1 year supervisory role
  • POS transaction processing
  • Sales KPI analysis (CR, UPT, ATV)
  • Inventory and shrink management
  • Visual merchandising standards

Nice-to-have

  • Strong product knowledge
  • Conflict resolution skills
  • Team coaching abilities
  • Self-leadership qualities
  • PUMA brand passion

Key Requirements

  • Minimum 3 years in retail environment
  • At least 1 year in supervisory role
  • High school diploma or vocational education
  • Ability to constantly walk and move

Work Rights

Not specified

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