IPSUM is seeking a recent graduate for their IT Service Desk role in Chorley, UK, where the candidate will provide first-line IT support and contribute to service improvements. The position offers career development opportunities and a supportive work environment with various employee benefits
Job Summary
This role offers a career path with real support, including professional qualification opportunities and a comprehensive benefits package.
You will act as the initial point of contact for users, managing incidents and service requests while adhering to ITIL processes.
The position includes access to mental health support, a virtual GP, and various discount schemes alongside paid volunteering opportunities.
Matching Summary
Match Score: 85
IPSUM is seeking a recent graduate for their IT Service Desk role in Chorley, UK, where the candidate will provide first-line IT support and contribute to service improvements. The position offers career development opportunities and a supportive work environment with various employee benefits.
Skills & Requirements
Must-have
Bachelor's degree in IT or Computer Science
Windows operating systems knowledge
Microsoft 365 applications proficiency
Cloud concepts understanding
Networking basics familiarity
Core security principles awareness
Nice-to-have
Internship or placement experience
Passion for technology and learning
Strong problem-solving skills
Customer-focused approach
Ability to work independently
Key Requirements
Graduate or soon-to-be graduate status
Degree in IT, Computer Science, or related subject