The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility
Job Summary
The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
Responsibilities include scheduling appointments, obtaining patient demographics, answering calls, coordinating multiple services, greeting patients, accepting payments, and preparing ancillary forms.
OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
Matching Summary
The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
Skills & Requirements
Must-have
Patient scheduling
Clerical assistance
Patient demographics
Telephone communication
EMR usage
Cash drawer reconciliation
Nice-to-have
Medical terminology knowledge
Promoting patient portal
Financial account discussions
Key Requirements
High School Diploma or GED
1+ years professional work experience (Level 1)
3+ years customer service experience (Level 2)
Associate's Degree (Level 3)
5+ years admitting/registration experience (Level 3)