Not specified; not specified; health + wellbeing r...
Remote
10+ years in customer success or consulting
Executive presence with c-suite experience
Experience leading complex transformation initiatives
This role requires building trusted relationships with C-suite executives to position the company as a strategic partner in their digital and AI transformation journeys
Job Summary
This role requires building trusted relationships with C-suite executives to position the company as a strategic partner in their digital and AI transformation journeys.
The successful candidate will lead the development of Customer Success Plans that align with customer business goals to drive adoption, retention, and expansion.
Atlassian offers a wide range of perks including health and wellbeing resources, paid volunteer days, and support for local community engagement.
Matching Summary
This role requires building trusted relationships with C-suite executives to position the company as a strategic partner in their digital and AI transformation journeys.
Salary
Not specified; Not specified; Health and wellbeing resources, paid volunteer days included
Skills & Requirements
Must-have
10+ years in Customer Success or consulting
Executive presence with C-suite experience
Experience leading complex transformation initiatives
Proficiency with Jira, Confluence, and Atlassian solutions
Expertise in AI and digital transformation strategies
Nice-to-have
5+ years with Atlassian-powered solutions
ITSM certification
Experience with MEDDPICC deal qualification frameworks
Strong stakeholder management skills
Proven track record of driving business outcomes
Key Requirements
10+ years in Customer Success, account management, or enterprise transformation