Customer Service Advisor - Taguig Xtra 2026

Concentrix

Taguig, Philippines
Customer service support
Resolve routine problems
Maintain basic knowledge
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Participate in activities designed to improve customer satisfaction and business performance.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service support
  • resolve routine problems
  • maintain basic knowledge
  • track and document information
  • provide customer service resolution

Nice-to-have

  • demonstrate empathy
  • build rapport with customer
  • flexible and adapt to changes
  • work as a team member

Key Requirements

  • High school diploma
  • three to six months of relevant experience
  • strong computer navigation skills
  • ability to effectively communicate
  • ability to work as a team member

Work Rights

Not specified

Tailored Resume

Cover Letter