Not specified; salary reviews mentioned annually; ...
Hybrid (3 days remote after 3 months)
Customer focused service delivery
Workers compensation claim management
Legislative compliance adherence
EML is seeking Claims Consultants to join their team in Tweed Heads, Australia, focusing on providing empathetic support to injured workers and managing workers' compensation claims. The role offers flexibility, a collaborative work environment, and various employee benefits aimed at fostering professional growth
Job Summary
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
EML fosters a learning culture with dedicated specialists including Technical Specialists and Injury Management Specialists to support team members.
Employees enjoy benefits such as up to 16 weeks paid parental leave, flexible work-from-home options, and access to a comprehensive wellbeing program.
Matching Summary
Match Score: 85
EML is seeking Claims Consultants to join their team in Tweed Heads, Australia, focusing on providing empathetic support to injured workers and managing workers' compensation claims. The role offers flexibility, a collaborative work environment, and various employee benefits aimed at fostering professional growth.
Salary
Not specified; Salary reviews mentioned annually; Incentive scheme available
Skills & Requirements
Must-have
Customer focused service delivery
Workers compensation claim management
Legislative compliance adherence
Stakeholder communication skills
Team collaboration environment
Nice-to-have
Medical or hospitality background
Retail corporate field experience
Creative problem solving abilities
High attention to detail
Proactive self-motivation
Key Requirements
Previous customer service experience in medical, hospitality, retail, or corporate fields
Availability for face-to-face group interview on Wednesday 6th May 2026
Ability to multitask and shift priorities effectively