Customer Banking Specialist - Bridgetown

Markham Bank

Bridgetown, Australia
Not specified; not specified; not specified
Hybrid
Full-time availability monday to friday
Roster coverage for 8:30am to 4:51pm
Face-to-face customer service skills
Markham Bank is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, focusing on providing exceptional customer service through both face-to-face interactions and digital channels. The role requires a commitment to a predetermined roster from Monday to Friday, where the specialist will assist customers with banking transactions, financial health checks, and applications for various financial products

Job Summary

  • The role involves a hybrid schedule assisting customers via telephone or digital channels on Tuesdays and Thursdays while providing face-to-face retail branch services on Mondays, Wednesdays, and Fridays.
  • Employees will process applications for personal loans and credit cards while conducting financial health checks to assess customer needs.
  • The company offers continuous training and development to support career aspirations within a team delivering seamless banking experiences to over 10 million customers.

Matching Summary

Match Score: 85

Markham Bank is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, focusing on providing exceptional customer service through both face-to-face interactions and digital channels. The role requires a commitment to a predetermined roster from Monday to Friday, where the specialist will assist customers with banking transactions, financial health checks, and applications for various financial products.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Full-time availability Monday to Friday
  • Roster coverage for 8:30am to 4:51pm
  • Face-to-face customer service skills
  • Digital banking channel assistance
  • Financial health check capabilities

Nice-to-have

  • Passion for outstanding customer service
  • Problem-solving attitude and curiosity
  • Open approach to learning new things
  • Goal-oriented team collaboration
  • Ability to ask challenging questions

Key Requirements

  • Availability for predetermined roster shifts
  • Experience in customer service interactions
  • Willingness to work in multi-channel environment

Work Rights

Not specified

Tailored Resume

Cover Letter