Product Support Engineer

Noahmedical

San Jose, California, United States
On-site
Real-time troubleshooting support
Cross-functional collaboration with engineering
Complex failure investigation skills
Noah Medical is building the future of medical robotics targeting early diagnosis and treatment across multiple indications

Job Summary

  • Noah Medical is building the future of medical robotics targeting early diagnosis and treatment across multiple indications.
  • The Product Support Engineer serves as a primary liaison between internal technical groups and commercial departments including Field Service and Clinical Sales.
  • This role involves driving complex failure investigations and developing validation protocols to ensure product quality and safety.

Matching Summary

Noah Medical is building the future of medical robotics targeting early diagnosis and treatment across multiple indications.

Skills & Requirements

Must-have

  • Real-time troubleshooting support
  • Cross-functional collaboration with engineering
  • Complex failure investigation skills
  • Service procedure documentation
  • US travel up to 25%

Nice-to-have

  • Strong problem-solving abilities
  • Customer relationship building
  • Continuous improvement mindset
  • Experience in medical devices

Key Requirements

  • Ability to travel up to 25% within the United States
  • Strong problem-solving skills for complex challenges
  • Experience in technical support or service engineering

Work Rights

Not specified

Tailored Resume

Cover Letter