Customer Experience Associate

TD Bank

Grande Prairie, Alberta, Canada
22.50 - 28.33 cad; not specified; not specified ph
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD Bank is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience

Job Summary

  • TD Bank is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience.
  • As a Customer Experience Associate, you will process financial transactions, understand customer needs to recommend solutions, and resolve concerns while promoting banking solutions.
  • TD offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development opportunities.

Matching Summary

TD Bank is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience.

Salary

22.50 - 28.33 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions and services
  • Deliver quality customer experiences

Nice-to-have

  • Think like a customer, Act like an Owner
  • Build a positive, diverse and equitable work environment
  • Connect personally with customers
  • Exercise initiative and be detail oriented

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of MS Office and internet
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter