Santander is transforming into a technology-driven organization focused on customer-centricity, valuing disruptive thinking, challenging the impossible, and innovating to help more people and businesses thrive
Job Summary
Santander is transforming into a technology-driven organization focused on customer-centricity, valuing disruptive thinking, challenging the impossible, and innovating to help more people and businesses thrive.
The Engagement Specialist will drive customer engagement initiatives to increase customer activity, transaction volume, value, satisfaction, and minimize churn, acting as a focal point for supervision and execution.
Santander offers a fair and competitive compensation package, global wellness programs, family support, growth opportunities, international mobility, career paths, and volunteer opportunities.
Matching Summary
Santander is transforming into a technology-driven organization focused on customer-centricity, valuing disruptive thinking, challenging the impossible, and innovating to help more people and businesses thrive.
Skills & Requirements
Must-have
Customer engagement initiatives
Transactional and relational engagement
Digital marketing ecosystem knowledge
Customer communication channels
Performance metrics analysis
Proactive and responsible risk management
Nice-to-have
Disruptive thinking and innovation
Teamwork and assertive communication
Adaptability and flexibility
Leadership of end-to-end initiatives
Proactivity and energy
Key Requirements
At least 2 years of experience in business growth
Experience in banking or digital business
Degree in Business Administration, Marketing, or similar
Master's in digital business, marketing, or similar