Manages a company owned Integrated Business Solutions (IBS) location or locations, meeting customer expectations of providing timely service and value
Job Summary
Manages a company owned Integrated Business Solutions (IBS) location or locations, meeting customer expectations of providing timely service and value.
Assumes responsibility for inventory protection, asset management and operational issues, ensures overall cleanliness of the store, stock room and outside areas.
Meets with the customer on a daily, weekly, monthly and year to date basis to identify needs, problems/concerns and to address them both quickly and effectively.
Matching Summary
Manages a company owned Integrated Business Solutions (IBS) location or locations, meeting customer expectations of providing timely service and value.
Skills & Requirements
Must-have
Inventory management and protection
Customer relationship management
Operational issue resolution
NAPA IBS program implementation
Parts sourcing from vendors
Fleet management software proficiency
Nice-to-have
High performance standards
Positive team environment
Analytical problem solving skills
Key Requirements
HS Diploma or equivalent
Demonstrated leadership in automotive aftermarket
Working knowledge of store services
High character and integrity
Ability to learn and use customer fleet management software