Applications Support Senior Analyst Assistant Vice President

Citigroup

Mississauga, Ontario, Canada
Base: $94,300.00 - $141,500.00; bonus/equity: not ...
**
5-8 years application support experience
L2 support for mission-critical applications
Incident and problem management execution
** Citi is seeking an Applications Support Senior Analyst Assistant Vice President for its Fixed Income Financial & Securitization team in Mississauga, Ontario. The role focuses on providing production support for critical applications, ensuring operational stability, and driving improvements in efficiency and effectiveness. **

Job Summary

  • This role provides L2 support for mission-critical Fixed Income Financial & Securitization applications ensuring 24x7 availability.
  • The successful candidate will drive stability improvements through root cause analysis, capacity planning, and process automation initiatives.
  • Candidates must possess strong analytical skills to interpret data and communicate complex technical issues effectively to business stakeholders.

Matching Summary

Match Score: 75

** Citi is seeking an Applications Support Senior Analyst Assistant Vice President for its Fixed Income Financial & Securitization team in Mississauga, Ontario. The role focuses on providing production support for critical applications, ensuring operational stability, and driving improvements in efficiency and effectiveness. **

Salary

Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Global benefits including well-being and work-life balance programs

Skills & Requirements

Must-have

  • 5-8 years Application Support experience
  • L2 support for mission-critical applications
  • Incident and problem management execution
  • Root cause analysis and SLA adherence
  • Linux, SQL, Python, or Shell scripting
  • Change management and deployment activities

Nice-to-have

  • Experience with ECS technology stack
  • SRE and JIRA project involvement
  • Capacity planning and resiliency projects
  • Automating repetitive support tasks
  • Global team collaboration across time zones

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-8 years in Application Support role
  • Advanced execution capabilities and adaptability

Work Rights

Not specified

Tailored Resume

Cover Letter