063_【沖縄】コールセンタースタッフ／call Centre Staff／セールスサポートセンター［coto］ver3

FWD

Okinawa, Japan
Base: 2,500,000 to 3,500,000 jpy py; bonus/equity:...
Hybrid (shifts including weekdays and weekends)
Basic pc operation skills
Inbound call handling
Outbound call handling
FWD Group is seeking a Call Center Staff member for their Sales Support Center in Okinawa, Japan, aiming to expand their capacity for handling customer inquiries related to new contracts and policy maintenance. The ideal candidate should have basic PC skills and a willingness to embrace the company's innovative and customer-centric culture

Job Summary

  • FWD Group is a pan-Asian life and health insurance business serving over 38 million customers across 10 markets with a vision to change how people feel about insurance.
  • This role is based in Okinawa and involves expanding the call center capacity to handle inquiries related to new contracts and maintenance from insurance agents.
  • The company offers benefits including variable annual bonuses, yearly salary increases, comprehensive social insurance, retirement plans, and various training programs.

Matching Summary

Match Score: 75

FWD Group is seeking a Call Center Staff member for their Sales Support Center in Okinawa, Japan, aiming to expand their capacity for handling customer inquiries related to new contracts and policy maintenance. The ideal candidate should have basic PC skills and a willingness to embrace the company's innovative and customer-centric culture.

Salary

Base: 2,500,000 to 3,500,000 JPY per year; Bonus/Equity: Variable annual bonus once a year (March); Benefits: Full overtime pay, social insurance, retirement benefits, commuting allowance

Skills & Requirements

Must-have

  • Basic PC operation skills
  • Inbound call handling
  • Outbound call handling
  • Shift work between 9:00 and 18:00
  • Customer inquiry response

Nice-to-have

  • Challenge-driven mindset
  • Ability to execute correct actions
  • Tech-enabled customer service approach
  • Experience with insurance products
  • Team collaboration with internal service centers

Key Requirements

  • Basic PC operation skills
  • Ability to work shift schedule
  • Japanese language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter