Responsible Gaming Support Analyst

Kaizen Gaming

São Paulo, Brazil
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Responsible gaming processes
Customer behavior monitoring
Risk assessment
** Kaizen Gaming is seeking a Responsible Gaming Support Analyst in São Paulo, Brazil, to enhance their responsible gaming processes, ensuring customer safety and compliance. The ideal candidate will possess strong analytical skills, a relevant degree, and experience in operations or customer safety. **

Job Summary

  • The Responsible Gaming Analyst will support the implementation, monitoring, and continuous improvement of Responsible Gaming (RG) processes, ensuring customer safety, regulatory compliance, and alignment with Betano’s RG standards.
  • This role will act as an operational and analytical function, reviewing RG-related cases, monitoring customer behavior signals, supporting escalations, and collaborating with cross-functional teams.
  • Kaizen Gaming offers a hybrid work model, competitive pay, life insurance, private health and dental insurance, a multi-sports card, and unlimited access to Udemy for continuous training.

Matching Summary

Match Score: 75

** Kaizen Gaming is seeking a Responsible Gaming Support Analyst in São Paulo, Brazil, to enhance their responsible gaming processes, ensuring customer safety and compliance. The ideal candidate will possess strong analytical skills, a relevant degree, and experience in operations or customer safety. **

Skills & Requirements

Must-have

  • Responsible Gaming processes
  • customer behavior monitoring
  • risk assessment
  • case management tools
  • advanced English proficiency

Nice-to-have

  • knowledge of Responsible Gaming regulations
  • data analysis skills
  • familiarity with Brazilian regulatory environment

Key Requirements

  • 2-4 years in back-office operations or Level 1 roles
  • Bachelor’s degree in Psychology, Social Sciences, Law, Business Administration, Data Analysis, or related fields
  • Advanced English level (reading, writing, and speaking) mandatory

Work Rights

Not specified

Tailored Resume

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