Front Office Specialist

Clarksoneyecare

Frisco, TX, United States
On-site
Total patient experience
Exceptional customer service
Professional attitude
Clarksoneyecare is seeking a Front Office Specialist to serve as the first point of contact for patients, ensuring a world-class patient experience through excellent service and administrative support. The role involves managing patient interactions and facilitating a smooth check-in/check-out process in a clinical setting

Job Summary

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
  • Provide exceptional customer service during every patient encounter (in person or via phone).
  • Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule.

Matching Summary

Match Score: 85

Clarksoneyecare is seeking a Front Office Specialist to serve as the first point of contact for patients, ensuring a world-class patient experience through excellent service and administrative support. The role involves managing patient interactions and facilitating a smooth check-in/check-out process in a clinical setting.

Skills & Requirements

Must-have

  • Total Patient Experience
  • exceptional customer service
  • professional attitude
  • promptly greet patients
  • answer phones courteously
  • manage patient time

Nice-to-have

  • build relationships with patients
  • deliver great service
  • provide support

Key Requirements

  • High school diploma or equivalent
  • Previous experience in a customer-facing role preferred

Work Rights

Not specified

Tailored Resume

Cover Letter