Patient Service Representative

ThedaCare

Appleton, Wisconsin, US
On-site
Customer experience enhancement
Demographic and billing information collection
Patient scheduling
ThedaCare is seeking a Patient Service Representative in Appleton, Wisconsin, responsible for administrative tasks such as patient registration, scheduling, and enhancing customer experience. The role emphasizes effective communication and problem-solving to ensure a seamless service

Job Summary

  • The Patient Service Representative performs administrative duties that may include registration and scheduling, and works closely with customers in a way that supports the culture of ThedaCare.
  • Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional customer experience.
  • ThedaCare offers a whole-person approach to wellness, including lifestyle engagement and access & affordability benefits.

Matching Summary

Match Score: 75

ThedaCare is seeking a Patient Service Representative in Appleton, Wisconsin, responsible for administrative tasks such as patient registration, scheduling, and enhancing customer experience. The role emphasizes effective communication and problem-solving to ensure a seamless service.

Skills & Requirements

Must-have

  • Customer experience enhancement
  • Demographic and billing information collection
  • Patient scheduling
  • Problem-solving access issues
  • Patient information management
  • Confidentiality of patient information

Nice-to-have

  • Proactive problem solving
  • Team member support
  • Work/life balance commitment

Key Requirements

  • High School diploma or GED preferred
  • Must be 18 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter