Sr. Principal, Solutions Management

Cotality

Multiple Locations
Base: 112,700 - 170,000 usd; bonus/equity: not spe...
Hybrid
Enterprise operations group transformation
Strategic design and delivery
Holistic end-to-end improvements
The Enterprise Operations Group (EOG) is executing a multi-year transformation playbook focused on delivering exceptional customer experiences, enhancing quality, and modernizing our call center and back-office operations

Job Summary

  • The Enterprise Operations Group (EOG) is executing a multi-year transformation playbook focused on delivering exceptional customer experiences, enhancing quality, and modernizing our call center and back-office operations.
  • This role is responsible for the strategic design and successful delivery of the entire transformation portfolio, driving holistic, end-to-end improvements across systems, processes, and user adoption.
  • At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self.

Matching Summary

The Enterprise Operations Group (EOG) is executing a multi-year transformation playbook focused on delivering exceptional customer experiences, enhancing quality, and modernizing our call center and back-office operations.

Salary

Base: 112,700 - 170,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Enterprise Operations Group transformation
  • strategic design and delivery
  • holistic end-to-end improvements
  • partner with executive stakeholders
  • build business cases
  • financial acumen
  • technical visionary

Nice-to-have

  • people-centric property industry
  • drive innovation and bold thinking
  • collaborate and feel valued
  • empowered work environment
  • support your whole self

Key Requirements

  • Bachelor’s Degree required; Master’s Degree highly preferred
  • 12-15+ years transformation experience
  • Portfolio Management experience
  • Hybrid operations environment expertise
  • Agile, Scrum methodology understanding
  • Six Sigma Master Black Belt or Black Belt certification highly desirable
  • Product Management experience highly desirable

Work Rights

Not specified

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