Business Application Support Specialist

TSYS

Prague, , Czech Republic
Base: not specified; bonus/equity: 10% annual bonu...
L2 application support
Sql troubleshooting and data validation
Incident and problem management
Global Payments enables millions of people to move money using best-in-class payment technology and software solutions

Job Summary

  • Global Payments enables millions of people to move money using best-in-class payment technology and software solutions.
  • The role involves handling escalated incidents, troubleshooting complex application issues, and collaborating with cross-functional teams to ensure reliable application performance.
  • The company offers a wide range of corporate benefits including a 10% annual bonus, 5 weeks of holiday plus additional days off, meal tickets fully paid by the employer, a Benefit Plus package worth CZK 19,000 per year, pension insurance contributions, flexible working time, and mental health care programs.

Matching Summary

Global Payments enables millions of people to move money using best-in-class payment technology and software solutions.

Salary

Base: Not specified; Bonus/Equity: 10% annual bonus; Benefits: 5 weeks holiday, 5 additional days off, meal tickets, Benefit Plus package CZK 19,000/year, pension insurance contribution CZK 2,500/month, home office and flexible working time

Skills & Requirements

Must-have

  • L2 application support
  • SQL troubleshooting and data validation
  • Incident and problem management
  • Application log analysis
  • Ticketing systems experience
  • Strong analytical skills
  • Fluent English and Czech or Slovak

Nice-to-have

  • Customer-service mindset
  • Proactive and detail-oriented
  • Ability to work independently and in teams
  • Calm under pressure
  • Excellent prioritization skills
  • Curious and willing to dive deep

Key Requirements

  • Experience in L2 or application support
  • Strong understanding of application architectures
  • Knowledge of ITIL processes
  • Fluent in English and Czech or Slovak

Work Rights

Not specified

Tailored Resume

Cover Letter